MY ITEM IS FAULTY
Sorry. Please include proof of postage with your return and we will also reimburse you for shipping.
I NEED TO RETURN AN ITEM I BOUGHT FROM THE SHOES WONDER STORE
If you purchased items from a Shoes Wonder store, please make sure they meet the above requirements and return them to the store with proof of purchase original for a replacement or refund. Unfortunately, we do not accept online returns or process refunds for items purchased in any of our stores.
Please note, Shoes Wonder items purchased in one of our concessions must be returned to the original point of purchase.
LAST THINGS…
IS MY ITEM IN A GOOD ENOUGH CONDITION?
Please return the item in its original unused condition, ie in its original packaging with the tag attached. We cannot offer refunds for signs of wear, strong odors, or smoke.
HOW LONG UNTIL I’M REFUNDED?
We’ll try our best to have your money back within 48 hours of receiving the item.
If you have any questions, feel free to contact us :
Email: support@shoeswonder.com
Phone: +44 7458695117
Business Address: 182 High Street North, London, E6 2JA, United Kingdom